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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, You will Receive the same product shown on the pictures.

Where can I view my sales receipt?

Login to your account and you can view the receipt.

How can I return an item?

You can apply to return item within three days of the product delivery from your customer account with Esra UAE.

Will you restock items indicated as “out of stock?”

If a product is out of stock, Our selling partners will restoct the item as soon as possible.

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